Super User

Super User

Wednesday, 29 September 2021 16:06

A day in the life of CM2

Today has been an amazing day in making a difference. For 6 months I have worked with a client to establish a forum for BAME staff to be supported and to share their concerns and challenges around shielding during the Pandemic. This conversation brought us to today where they launched a BAME café for everyone in the organisation regardless of race, gender, background or role. The Champions worked hard; they showed courage at not only telling their stories, they told them to actors who were able to help them share their stories. And then they were also videoed saying “This happened to me”. And too an even braver step to add in more context, to bring the story right off the page and into people hearts and minds. A reminder that stories of racial prejudice are not something that happens only on the TV or in the papers it happens to real people, perhaps the person sitting next to you right now.

This is important work. We need to get comfortable with being uncomfortable in order to create places and societies in which everyone feels included and has a sense of belonging. What can you do in your life to enable this to happen? If something is in your circle of control then Just Do It.

How do you navigate this strange new business world when dynamics such as hybrid working and the need to embrace diversity have shifted the leadership landscape? : Adapting to this new world requires enormous changes in personal thinking and sometimes drawing upon your past wisdom or at least that of others.


Change is not a stranger to many of us. We have acquired strategies for change since the day we were born after all! For me I learnt to adapt to change before I was in double digits. Born into a mixed marriage I and my siblings were visible reminders that change was happening. Of course not everyone embraced this and their responses added to my armoury of change agility. Coupled with living in several different countries as my Father was in the Armed Forces, I grew up loving change. At one point in my life my pattern was to move every two or three years. A pattern that followed into my adult life for quite some time. Now, I do not need to change my environment quite so much and find changing my internal landscape more.


When I coach leaders, I am interested in what resources they have acquired in their lives. We forget that we already have most of the answers, often we don’t have the means to access them. What resources do you have that will aid a successful hybrid revolution in working?


It helps to break down the component parts of a challenge to see the whole as a sum of its parts. We talk about Four Forces impacting on Hybrid Working


  • The Ecosystem
  • The Organisation
  • The Team
  • The Individual


Take each of these forces and reflect on what is working well and what is needed.


Step one may look like a check list that you could be tempted to cascade to your managers. Before you do that ask yourself do your managers have the skills to address each of those points. Knowing “how” to effectively manage behavioural change is different form being instructed on “what “ to do, The Hybrid Revolution requires huge behavioural change. It requires putting the person in the centre of what we do.


If you are interested in finding out more about our approach and ideas listen to our interview on Voice of America where we explore the leadership challenge of the hybrid revolution.

We use cookies

We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.